Forum Discussion

New Contributor

5 years ago

Internet Has Been Out for Days, Yet Cox Tells Me I'm the Problem

I'd like to find out if anyone else has had an experience with Cox as terrible as my recent experience in Oklahoma City, OK: My home internet has been out for 3 or 4 days now. It started when our m...

customer dissatisfaction

customer non-support

customer service fail

internet

modem

rmatk

New Contributor

My email hasn't been working for three days either, you aren't alone. Perhaps Cox made some software changes that have changed the proxy or firewall settings that have locked some of us out and won't admit it.

KevinM2

Former Moderator

5 years ago

@Rmatk, What issues are you currently experiencing with our email? Are you able to send and receive emails using our WebMail server? If you're having issues using a client-server, what client are you using (Outlook, Thunderbird, iMac, iOS)? Are you receiving an error message at all? -Kevin M. Cox Support Forum Moderator

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Internet Has Been Out for Days, Yet Cox Tells Me I'm the Problem

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