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laakea's avatar
New Contributor

Internet going offline

Las Vegas internet keeps going off and on.  What is going on Cox?  Was told my modem is not compatible when i got the Arris SB8200 which is in your certified list of modems. 

1 Reply

  • Hi laakea,

    We'd be happy to investigate this issue and address your concerns; however, we will need some additional information in order to do so. Please email my team at with this post, your full name, and your complete address.

    Cox Support Forum Moderator