Internet Drops - Huge amount of correctable and uncorrectable errors
For about the past month, I have experienced severe issues with my internet connection. It will randomly drop out several times a day. It does this for about 2 to 3 minutes at a time. I contacted Cox two weeks ago and the tech told me that the signal looked good, but it seemed like the modem might be having hardware issues. (Arris SB6190)
I decided to purchase a new modem (even though I disagreed with that diagnoses) (Motorola MB8600). All seemed fine for a few days but now I am back to having the same issues. Also, when you log into the router itself, there are billions of correctable and uncorrectable errors total (millions on different channels). I am attaching a screenshot of the downstream channels. Anyone have any ideas? Cox tech support has been lacking. They want to try and sell me an upgraded internet package to increase my speed despite me clearly telling them that isn't the issue.