Forum Discussion

HeyHeyLena's avatar
HeyHeyLena
Visitor
4 hours ago

Internet Down Two Days in a Row

This is the second day that the Cox internet in my neighborhood has gone down for over eight hours. It also went down yesterday for a while and the only saving grace was that I was so busy, I wasn't able to get home until it was turned back on after 8pm.

What the heck is going on? What is with all of these outages?

  • Hi HeyHeyLena. This appears as if you may need someone to look into this for you. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator