Forum Discussion

npaquet72's avatar
npaquet72
New Contributor II
12 months ago

INTERNET DOWN...AGAIN!

Cox is simply the worst. My internet goes down minimally every week sometimes as many as three times a week for three to four hour periods. The funny thing is as I pulled in my condo complex their was a Cox truck parked in our parking lot but it was an hour before the Internet went out. I honestly think Cox is turning off our Internet for planned periods of time. 

    • StephanieS's avatar
      StephanieS
      Moderator

      npaquet72

       

      Hi, please delete your forums post that contains your address.  You've posted your address on a public platform.  Please send me an email at: cox.help@cox.com.  Thanks. 

       

      StephanieS

      Cox Social Media Support Specialist

      • CurtB's avatar
        CurtB
        Valued Contributor III
        StephanieS wrote:

        please delete your forums post that contains your address.

        Op should edit their post to remove personal information, but he/she can't delete it.

  • npaquet72

     

    I'd be more than happy to investigate this for you.  Please send me an email to cox.help@cox.com and include your full name and address along with a link to this forums discussion.

     

    StephanieS

    Cox Support Forums Moderator