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- WiderMouthOpenEsteemed Contributor
First, what model router do you have? A Panoramic gateway(modem/router combo)? Also did your network name change when the internet crashed? Last, try a factory reset by holding the WPS button down for up to 60seconds.
- DarkattValued Contributor III
Also, double check and verify on the router that the 5ghz and the 2.4 ghz pwd is the same. The SSID may be the same, but I would simply retype the pwd on both to make sure there isn't a space or something that the router put in.
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