Intermittent internet in my neighborhood?
I've been experiencing this issue every day for over a month now. Internet will be fine for a portion of the day but then suddenly speeds will fall down to very low levels (15 down, 0.5 up usually) a...
Forum Discussion
ive been having the same problem for the last month, every time i contact cox support they do the same reset the modem and telling me everything is ok, after reset internet work fine for couple of hours and then down again, they even made me buy a new modem, i did and the issue is still here, i need help from someone who know what am talking about i sent support my modem event log but they had no idea what that means.
Hi,
the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. I think that if you are having connections issues for days then you need to speak to someone that can take a look at your signal directly.
Crystal
Cox Support Forum Moderator
the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. I think that if you are having connections issues for days then you need to speak to someone that can take a look at your signal directly.
Crystal
Cox Support Forum Moderator
