Intermittent Connection/Slow uploads
So I've been with Cox at my current location in Las Vegas 89107 in 2021/22. It's been intermittent here and there for some time, but over the last couple months from around July on it's been horrendo...
Forum Discussion
TLDR: intermittent upload speeds occasionally cripples W@H intermittently for over 6 months despite several service calls, replaced equipment, and back office tickets.
Hello @SteelGriffin,
I am so very sorry to learn of your ongoing Internet troubles. You deserve reliability and I'm truly sorry we've let you down. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
I am so very sorry to learn of your ongoing Internet troubles. You deserve reliability and I'm truly sorry we've let you down. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
A recent repair seems to have helped. I am going to monitor my connection for a bit, and if I see any significant deviations I will proceed as instructed.
