Forum Discussion
SteelGriffin
New Contributor II
TLDR: intermittent upload speeds occasionally cripples W@H intermittently for over 6 months despite several service calls, replaced equipment, and back office tickets.
CrystalS
3 years agoFormer Moderator
Hello @SteelGriffin,
I am so very sorry to learn of your ongoing Internet troubles. You deserve reliability and I'm truly sorry we've let you down. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
I am so very sorry to learn of your ongoing Internet troubles. You deserve reliability and I'm truly sorry we've let you down. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
- SteelGriffin3 years agoNew Contributor II
A recent repair seems to have helped. I am going to monitor my connection for a bit, and if I see any significant deviations I will proceed as instructed.
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