Intermittent Connection - T3/T4 Timeout
Hello,
For the last few months, we've been having intermittent connection issues where our internet drops around the same time every day.
It wasn't a huge deal before, but now working from home i...
Forum Discussion
@kirtleyj16
Have you already check your coax connection and make sure they're secure? Also, Is the coax cable running straight to the modem or splitter/amp?
Jonathan J
Cox Moderator
Have you already check your coax connection and make sure they're secure? Also, Is the coax cable running straight to the modem or splitter/amp?
Jonathan J
Cox Moderator
Hi jonathanj,
Yes, I've checked the coax connection and it is secure. Also, the coax cable is running straight to the modem.
- @Kirtleyj16, At this point, we may need to send out a tech. Please send us an email to cox.help@cox.com with your full address and a link to this thread. Thanks. -Allan, Cox Support Forums Moderator.
