Forum Discussion

73bludevil's avatar
73bludevil
New Contributor
2 months ago
Solved

Increased Upload Speed

I live in the Hampton Roads VA area and have had the basic Go Fast plan for some time with 100 Mbps download and 10 Mbps upload speeds. Just today, I ran a speed test and was surprised to find that my upload speed has been increased to 20 mbps. Is this an aberration, or can someone confirm that Cox in the Hampton Roads area has increased the upload speed from 10 Mbps to 20 Mbps on the Go Fast plan

Edit: Thank you all for your comments. I did sign in to my account and I am still on the Go Fast plan. However, It does indicate that my provisioned upload speed on that plan is now 20 mbps vs 10 mbps. We do have a new fiber provider that has moved into the area, so perhaps the competition has motivated Cox to “up their game”.

Bandwidth Allowance
  • CurtB's avatar
    CurtB
    2 months ago

    Cox may have increased the upload speed for that Internet plan, but Cox speeds can sometimes exceed published rates by small amounts.  You might sign into your Cox account though and check "Your Internet service" to verify you're still on the "Go Fast" plan.  Internet Service Details | Cox Communications

  • CurtB's avatar
    CurtB
    Honored Contributor
    2 months ago

    Cox may have increased the upload speed for that Internet plan, but Cox speeds can sometimes exceed published rates by small amounts.  You might sign into your Cox account though and check "Your Internet service" to verify you're still on the "Go Fast" plan.  Internet Service Details | Cox Communications

    • DannyS's avatar
      DannyS
      Moderator
      2 months ago

      73bludevil, as part of always looking to improve our service.  Depending on your area, a build-out may have already occurred, where you may have access to 20 Mbps with that current plan.