i'm not getting the speed i'm paying for

Let me point out this choice message from my thread (which they locked down!):

"It's impossible to guarantee any specific wireless speeds because that technology does not exist. It sounds like you may be a bit too far from the wireless router. Also, with any wireless connection it's likely that you will lose some of that speed, you're service level of Internet that you have with us could also be a contributor to the issues that you're having as well."

My router is four feet behind me.

I asked to be upgraded. They refused. Note that I had to sign a contract with my current landlord saying that i'd "only" use Cox, so I'm kind of screwed here. Thank you, Cox, you mobbed your way into our homes.

Again: I wish your company a hard and sudden collapse.

(Also, please note, note heavily, that you, the worker, I feel bad for, and I do not wish any ill toward. It's not your fault. It's your company's business model, and the people setting policy who do not care about the customers. It's the rapaciousness of your managers and your shareholders and the FCC. So please note I do not disparage you, I disparage your higher-ups, and hope they get their heads out of the sand and respect the consumer.)