Forum Discussion

monkeypants's avatar
monkeypants
New Contributor II
5 years ago

If no gigablast offered, why need a docsis 3.1 modem?

Hello, I've been told no plans for gigablast in my neighborhood. Why should I continue renting the pano? I don't use the voice ports, and have the regular 300/30 plan unlimited that I pay to much...
decipher's avatar
decipher
Contributor
5 years ago

I've been told numerous times by Cox representatives that a 3.1 modem will not work on the Ultimate Internet 300/30 plans.  I'm still using the SB6183.

I would be likely to buy a new 3.1 modem if it did not require a change to 500/10.  

BrianM's avatar
BrianM
Moderator
5 years ago
That is false information. A DOCSIS 3.1 modem can be used on any level of service.

Brian
Cox Support Forum Moderator