I upgraded my internet Plan to the ultimate 300 last month, and I was told my new bill would be 206 and now it is 300$ I want this to be fixed or I am dropping cox asap

Hi Zurq, I do see you spoke to a representative regarding this issue on 08/24/19. If you have any additional questions or concerns about your account services, please reach out to us at cox.help@cox.com, Twitter or Facebook. -Kevin M. Cox Support Forum Moderator