Forum Discussion

SynysterGates23's avatar
New Contributor

I can't get good speed no matter what I try.

I can't ever seem to get even half the speed I pay for. I have called multiple times to have my router reset, and nothing helps. I am just getting frustrated with paying so much for extremely slow internet.

4 Replies

  • bearone2's avatar
    Contributor III

    if you have the panoramic modem/router, you can reset/refresh from phone or from website if signed in.

    • SynysterGates23's avatar
      New Contributor

      I tried that with no luck. Also I'm using ethernet. Starting to wonder if I have a bad router.

      • KevinM2's avatar
        Former Moderator
        @SynysterGates23, your modem levels look healthy, and I'm not seeing anything out of the ordinary. Are all devices experiencing slow speeds or is it only one device? Are you using an Ethernet connection or WiFi, when experiencing slow speeds? Here's some information about our Cox speed tests:

        -Kevin M. Cox Support Forum Moderator