Forum Discussion

crissy7399's avatar
New Contributor

I cannot log OUT of my webmail.

I have 3 email accounts, but I cannot log OUT in order to sign in to other ones.   AND, any emails I open continue to show unread.

This has been going on for over a week.  

5 Replies

  • Hi Crissy7399, are you getting any error message when you click on the logout button? Also, what internet browser are you using?

    Thank you,

    Mike J.
    Cox Support Forums Moderator
  • bearone2's avatar
    Contributor III

    guess it's how you logout.

    i just logged out of 1 webmail account, deleted the 1st login,back to login page , right click gave choice for 2nd account/password.

    • crissy7399's avatar
      New Contributor

      it literally won't let me get to the login screen.  It automatically takes me into my webmail.  
      The only thing I know I could do would be erase my cache, but I'd rather not do that.   unless I could just do it for that website.  

      • CurtB's avatar
        Valued Contributor II

        What browser do you use?  If Chrome, try troubleshooting steps in this thread.  Please post your results.