How to report a "live tech support agent"
There is no way to hold bad cox agent's unprofessionalism accountable to my knowledge. I treat everyone with dignity and respect regardless of whatever issue is going on with my equipment, however, s...
Forum Discussion
@Drakem876
With everything you described, I believe you have every right to be disappointed in us! It upsets me when I hear that my peers did not treat a customer with the courtesy and respect that each of you deserves, and I wholeheartedly apologize. I'd like to like to investigate your issue and contact the reps supervisor. Please email my team at cox.help@cox.com with your full name, full address, rep name, and the date this occurred. Also, include the URL to this thread.
With everything you described, I believe you have every right to be disappointed in us! It upsets me when I hear that my peers did not treat a customer with the courtesy and respect that each of you deserves, and I wholeheartedly apologize. I'd like to like to investigate your issue and contact the reps supervisor. Please email my team at cox.help@cox.com with your full name, full address, rep name, and the date this occurred. Also, include the URL to this thread.
My opinion doesn't matter but...well said!
