How to increase spam filtering?
I don't see in Cox email settings how to increase spam filter. Does anyone know how to access the spam filter to change?
Forum Discussion
Hi Shortie. We do not have a way to increase the spam filtering. If you would to create a filter to catch additional spam, you can go into your email settings by selecting the gear in the top right-hand corner of the page, select settings, select Inbox on the right side under Basic Settings and select filter rules. You can also select each message you want and press the spam button at the top that looks like a zero with a line thru it. By selecting each message and sending it to spam will help our spam filters learn your habits so that it can effectively minimize the amount of spam you receive. Thanks, Lisa - Cox Support Forums Moderator
Yeah, this does NOT work! The "mark as spam" or "mark as not spam" button do absolutely NOTHING. That is just a lie to say that it will "learn" from our usage and reporting what is and is not spam - I've been getting relentless spam for weeks now. I'm talking 20-50 spam emails PER DAY, and the same or similar spam messages keep coming over and over again, regardless of how often I mark them as "spam" with your little button.
How can you claim to be a customer-focused company when you allow this useless piece of garbage as our email provider!
