Forum Discussion

PissedOffToo's avatar
PissedOffToo
New Contributor
7 years ago

How do I get you to update the spelling of my name on my account?

I've tried several times via phone to get my name spelled correctly on my account.  I tried using Live Chat only to find out that is bs because it isn't live. What do I need to do to get you to spe...
CurtB's avatar
CurtB
Honored Contributor
7 years ago

You could try sending an email to cox.help@cox.com, but you'll have to include Cox security information, e.g. your Cox PIN.  If you don't want to put that in an email, you might ask them to call you so that you can provide that information over the phone instead.

  • PissedOffToo's avatar
    PissedOffToo
    New Contributor
    7 years ago

    Thanks CurtB, will try that.