Forum Discussion

Surge's avatar
Surge
New Contributor
3 years ago

How do I contact a live support person?

I received an email today saying that Cox would reset my modem due to incorrect telephone line. But they are incorrect. How do I contact someone to stop this nonsense?

  • MaryF's avatar
    MaryF
    Former Moderator
    Hello Surge,

    We can look into this for you. Could you send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post?

    Mary
    Cox Support Forums Moderator