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senhua1212's avatar
senhua1212
New Contributor
5 years ago

Higher ping when connecting to League of Legends server in Chicago

Hi, did Cox do something with their routing recently? I used to ping around 63 ms to the League of Legends servers in Chicago but now its around 73 ms. Granted, this is only a 10 ms increase but it is still annoying. How do we know Cox won't gradually increase ping and make our latency worse in the future? Could I also speak to a TIER 2 agent about this issue. A gaming VPN can decrease the ping slightly and I'm already using ethernet so I know the problem is not on my end. Plus, my neighbors around me are all experiencing the same thing. 

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  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @Senhua1212

    If you're still having an issue please email your full-service address and name to
    cox.help@cox.com.


    Jonathan J
    Cox Moderator
  • Gotcha29's avatar
    Gotcha29
    New Contributor III

    Try out haste for 15 days for free it chooses the best route.