HIGH Uncorrectables (10's of millions) on several channels and intermittent lag
I have the 300/30 internet package and has been great until a couple weeks ago Always got over 300 down and 30-35 up. Past couple weeks noticed occasional slowness with websites loading and drop in speed test results (wired) on the downstream (average about 250Mbps sometimes lower) . Tried connecting PC direct to modem and no change. Checked modem status page (Arris TM3402A) noted that 12 of the 32 channels in the downstream were showing uncorrectables in the 10's of millions and a few in the 100's of millions. In the past have always had very few (under 50-100 ) on any channel at all. Also noted that Downstream Power levels that always were in the +/- 1.5 dBmV range were now in the -2.0 to -5.5 dBmV range. Tried resetting modem as well and after a day uncorrectables back to the 10's of millions.