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Cox-No_Tier_2_S's avatar
Cox-No_Tier_2_S
New Contributor
5 years ago

High Packet Loss and High Max ping to first hop after cable modem - Mesa, AZ, Gigablast

Situation: High ping to first hop after cable modem via IP. High packet loss at times, specifically playing games of course. repeat buffering of movies for the kids a wife watching netflix and ...
jonathonjoseph's avatar
jonathonjoseph
Contributor
5 years ago

Yah man, in your same boat in Scottsdale, Arizona. Major lack of infrastructure, over saturated nodes (over sell product to a neighborhood node and packages in which the hardware cant handle), and quarantine have made the perfect storm for Cox. Cant even get a executive escalations to respond to emails or phone calls now. Situation must be pretty bad.