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Cox-No_Tier_2_S's avatar
Cox-No_Tier_2_S
New Contributor
5 years ago

High Packet Loss and High Max ping to first hop after cable modem - Mesa, AZ, Gigablast

Situation: High ping to first hop after cable modem via IP. High packet loss at times, specifically playing games of course. repeat buffering of movies for the kids a wife watching netflix and ...
JUGGAKNOT's avatar
JUGGAKNOT
New Contributor

I have been having the same issue for a while now. Have called Cox several times and was told it was my modem. I switched to a Cox modem, and I still have the same issue. 

Jack_H's avatar
Jack_H
Contributor
5 years ago

Ha they gave me the same exact excuse I got four different modems man. It's a issue with their infrastructure.