Forum Discussion

felicityc's avatar
felicityc
New Contributor
4 years ago

hi how do i turn off the latest cox customer invasive behavior feature?

so I went to go change  wifi settings and got this presumably to centralize control further in the most backwards way possible.

This is completely unacceptable, even for y'all whom I gave a pass on the hotspot nonsense since it was at least something I could turn off right away. But now I can't even EDIT MY OWN SETTINGS?

?????

YOU KNOW IF THINGS GET MESSED UP I OFTEN HAVE TO GO IN AND RESET IT ALL MYSELF AND I'M NOT GOING TO BE SCAMMED INTO $10 A MONTH FOR TECH TIPS FROM COX WHO PUT A -REQUIRES YOU TO BE ONLINE TO EDIT THE THING THAT LETS YOU GET ONLINE ALSO U CAN'T CHANGE YOUR PASSWORD WITHOUT BEING ONLINE HAHA HOPE YOU HAVE A PHONE- (NEWS FLASH WE DON'T ALWAYS HAVE PHONE INTERNET IT'S HARD ENOUGH TO KEEP UP WITH COX INTERNET) BACKWARDS IGNORANT DECISION MAKING THAT JUST ABSOLUTELY HURTS MY SOUL

Yes I am upset. I would be less upset if I had a choice in ISPs but this monopoly is getting ridiculous. Optimize what? I have less choice and therefore all I see is things being less optimal; I am not a tech illiterate individual and I can see how your awful algorithm shoved every 5g access point nearby onto the same channel.

stop.

please.

someone please tell me how to force them to give me control of the modemrouter I am renting back at least until I'm not renting it anymore. I paid TWO DEPOSITS for this because the modem I tried to replace it with was DoA and the guy on the phone made me pay the deposit again to reactivate it since he was not paying attention at all and I just wanted my stupid internet back faster.

Holy moly y'all have done it now

6 Replies

  • Bruce's avatar
    Bruce
    Honored Contributor III

    A-ha!  Cox is messing with Channel Bandwidth!  This is why a lot of Internet-of-Things and older devices can't connect to Panoramic.  The NIC in a lot of these Things and antiques can't negotiate Channel Bandwidth on 2.4 GHz.  Nor should they because it's useless.

    Thanks for the proof!

    Yes...buy your own stuff.

    • bearone2's avatar
      bearone2
      Contributor III

      thanks, you coulda said this a long time ago!!

      • Bruce's avatar
        Bruce
        Honored Contributor III

        I suspected a long time ago...could never prove it.

  • Bruce's avatar
    Bruce
    Honored Contributor III

    I understand some of the options:

    Wi-Fi Mode: Enable or Disable
    Security Mode: Type of Encryption
    Channel Selection: Specific Frequency, 2.4xx GHz (Automatic or Manual)
    Channel Mode: ?
    Channel Bandwidth: Channel Bonding (20, 40, 80 MHz or 160 MHz)

    What's Channel Mode?