Here we go again, part 5
Who needs a calendar when you have cable internet? It's been 6 weeks since the last upstream noise issue, and like clockwork...here we go again! It's been happening for a few days. This is just one e...
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Tech came out but packet loss was only at 0.7% when he was here so he couldn't open a plant ticket. I realized too late that the T3s are happening mostly in the morning and I should have asked for a morning appointment. But I know that when everything has been working the packet loss is basically 0% so I'll have to wait for it to get worse before it can be fixed. The tech did at least send in notes to Cox about what I was saying so no complaints there.
At this point I can't really even be too upset with Cox. It's amazing that they can keep such a fragile technology as DOCSIS working as well as it does. I can't think of any other technology where someone plugging in an old VCR or using a damaged cable inside their home can affect service for a whole neighborhood. Of course I want it fixed eventually but the issue is tolerable for now. Maybe they can watch the statistics on the node or something and use that as a next step.
