Forum Discussion

LOTLB's avatar
LOTLB
New Contributor
8 years ago

Have "Reboot" 3rd Party Arris Cable modem almost daily

I decided to stop "leasing" the Cox provided Cable Modem and I purchased an Arris SBG6900-AC I also don't use Cox TV anymore and use a set top box for streaming my TV programming that uses the inte...
Arris Modem Reboot Internet
StephanieS's avatar
StephanieS
Moderator
8 years ago
LOTLB

Please send an email to: cox.help@cox.com and include your full address and the account holder's full name. I'd like to take a look at your account and see what's been happening. Chances of you getting two bad modems in a row are pretty slim.

StephanieS
Cox Support Forums Moderator