Forum Discussion
forums.cox.com/.../packet-loss-and-latency
-Kevin M. Cox Support Forum Moderator
- PleaseFixPacket5 years agoNew Contributor
I have already visited the link. If you had bothered to read my post, you'd have realized that I had taken all the steps in your linked post and more.
- DannyS5 years agoModeratorIf you have an appointment scheduled tomorrow. They should be able to assist with any of the concerns so they can be addressed. If you would need any additional assistance after the appointment? Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. Provide us your name and the complete service address to get started.
- PleaseFixPacket5 years agoNew Contributor
I've already emailed cox.help@cox.com.
Technician came out. Found some noise in lines coming to local trunk and said a bucket truck would be coming out at some point to evaluate and hopefully fix, even though there wasn't that much noise.
Tried different coax cables again, different cable outlets in the house.
How about addressing the node saturation that multiple people have been saying they've been told about?
How about NOT constantly blaming customers or their equipment, when there are so many of the SAME complaints in this forum alone?
Think about it: if I have tried different modems, different computers, direct connections (no router), different coax and ethernet cables, different cable outlets in the house, different times of day AND the technician says that there's not that much line noise on the signal coming INTO the house, doesn't it make sense to CONSIDER, just consider, that the problem is on YOUR END?
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