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Heavy_B's avatar
Heavy_B
New Contributor
7 years ago

Gigablast same speeds as 300 Mbps package

A few days ago I signed up for Gigablast, this is DOCSIS not fiber.  I bought a new modem, Motorola MB8600, and have yet to see anything close to 1 Gbps.  Today a service technician came out and usin...
Heavy_B's avatar
Heavy_B
New Contributor
7 years ago

Here's the connection data from my modem.  See any issues?

Downstream Bonded Channels  
  
   Channel Lock Status Modulation Channel ID Freq. (MHz) Pwr (dBmV) SNR (dB) Corrected Uncorrected
1 Locked QAM256 33 357.0 -1.8 38.5 22 0
2 Locked QAM256 1 783.0 -3.7 37.5 31 0
3 Locked QAM256 2 789.0 -3.9 37.4 36 0
4 Locked QAM256 3 795.0 -4.3 37.2 25 0
5 Locked QAM256 4 801.0 -4.0 37.7 27 0
6 Locked QAM256 9 831.0 -4.0 37.8 22 0
7 Locked QAM256 10 837.0 -4.0 37.7 25 0
8 Locked QAM256 11 843.0 -4.0 37.6 38 0
9 Locked QAM256 12 849.0 -3.9 37.7 27 0
10 Locked QAM256 17 879.0 -3.6 37.6 21 0
11 Locked QAM256 18 885.0 -3.7 37.5 30 0
12 Locked QAM256 19 891.0 -3.9 37.5 31 0
13 Locked QAM256 20 897.0 -4.0 37.5 24 0
14 Locked QAM256 21 903.0 -4.1 37.5 919 4566
15 Locked QAM256 22 909.0 -4.3 37.5 1069 5087
16 Locked QAM256 25 927.0 -4.4 37.7 974 4917
17 Locked QAM256 26 933.0 -4.5 37.9 29 0
18 Locked QAM256 27 939.0 -4.7 37.7 31 0
19 Locked QAM256 28 945.0 -4.8 37.8 31 0
20 Locked QAM256 29 951.0 -5.2 37.7 30 0
21 Locked QAM256 30 957.0 -5.5 37.6 30 0
22 Locked QAM256 34 363.0 -1.9 38.5 18 0
23 Locked QAM256 35 369.0 -1.7 38.7 24 0
24 Locked QAM256 36 375.0 -1.6 38.8 27 0
25 Locked QAM256 37 381.0 -1.5 38.6 24 0
26 Locked QAM256 38 387.0 -1.3 38.8 15 0
27 Locked QAM256 41 405.0 -0.7 38.9 10 0
28 Locked QAM256 42 411.0 -0.7 38.9 16 0
29 Locked QAM256 43 417.0 -0.7 38.8 10 0
30 Locked QAM256 44 423.0 -0.6 39.0 28 0
31 Locked QAM256 45 429.0 -0.6 38.8 12 0
32 Locked QAM256 46 435.0 -0.7 38.9 35 0
33 Locked OFDM PLC 159 300.0 1.4 39.5 0 0

 Upstream Bonded Channels  
  
   Channel Lock Status Channel Type Channel ID Symb. Rate (Ksym/sec) Freq. (MHz) Pwr (dBmV)
1 Locked SC-QAM 1 5120 16.9 43.5
2 Locked SC-QAM 2 5120 23.5 43.5
3 Locked SC-QAM 3 5120 29.9 44.5
4 Locked SC-QAM 4 5120 36.3 45.5
ChrisL's avatar
ChrisL
Former Moderator
7 years ago
@Heavy_B

I see that the technician noted an advanced home network setup in the home and reports verifying correct speeds at the modem. Could you try connecting a computer directly and replying back when that is in place so we can check the modem status again?

-Chris
  • Heavy_B's avatar
    Heavy_B
    New Contributor
    7 years ago

    As I noted in my first post, the speed test I posted was conducted with the only piece of equipment being a laptop connected directly to the modem.

    Right now I have the same configuration.  A single laptop connected directly to the modem via ethernet cable.  I just ran this speed test with no other open applications.

    http://www.speedtest.net/result/7856168307

    Here is my modem info with only a single PC connected to it:

    Downstream Bonded Channels  
      
       Channel Lock Status Modulation Channel ID Freq. (MHz) Pwr (dBmV) SNR (dB) Corrected Uncorrected
    1 Locked QAM256 33 357.0 -2.0 38.4 0 0
    2 Locked QAM256 1 783.0 -4.0 37.6 0 0
    3 Locked QAM256 2 789.0 -4.2 37.3 0 0
    4 Locked QAM256 3 795.0 -4.7 37.0 0 0
    5 Locked QAM256 4 801.0 -4.4 37.3 0 0
    6 Locked QAM256 9 831.0 -4.4 37.8 0 0
    7 Locked QAM256 10 837.0 -4.5 37.7 0 0
    8 Locked QAM256 11 843.0 -4.4 37.5 0 0
    9 Locked QAM256 12 849.0 -4.4 37.4 0 0
    10 Locked QAM256 17 879.0 -4.0 37.5 0 0
    11 Locked QAM256 18 885.0 -4.1 37.3 1 0
    12 Locked QAM256 19 891.0 -4.3 37.3 0 0
    13 Locked QAM256 20 897.0 -4.4 37.4 1 0
    14 Locked QAM256 21 903.0 -4.5 37.2 785 3769
    15 Locked QAM256 22 909.0 -4.8 37.3 895 4142
    16 Locked QAM256 25 927.0 -4.9 37.5 502 2826
    17 Locked QAM256 26 933.0 -5.1 37.6 1 0
    18 Locked QAM256 27 939.0 -5.3 37.4 3 0
    19 Locked QAM256 28 945.0 -5.5 37.5 4 0
    20 Locked QAM256 29 951.0 -6.0 37.4 1 0
    21 Locked QAM256 30 957.0 -6.3 37.3 1 0
    22 Locked QAM256 34 363.0 -2.1 38.5 0 0
    23 Locked QAM256 35 369.0 -1.9 38.5 0 0
    24 Locked QAM256 36 375.0 -1.8 38.6 0 0
    25 Locked QAM256 37 381.0 -1.7 38.6 0 0
    26 Locked QAM256 38 387.0 -1.5 38.7 0 0
    27 Locked QAM256 41 405.0 -0.9 38.8 0 0
    28 Locked QAM256 42 411.0 -0.9 38.6 0 0
    29 Locked QAM256 43 417.0 -0.9 38.8 0 0
    30 Locked QAM256 44 423.0 -0.9 38.8 0 0
    31 Locked QAM256 45 429.0 -0.9 38.9 0 0
    32 Locked QAM256 46 435.0 -1.0 39.0 0 0
    33 Locked OFDM PLC 159 300.0 1.1 39.5 0 0

     Upstream Bonded Channels  
      
       Channel Lock Status Channel Type Channel ID Symb. Rate (Ksym/sec) Freq. (MHz) Pwr (dBmV)
    1 Locked SC-QAM 1 5120 16.9 44.3
    2 Locked SC-QAM 2 5120 23.5 44.0
    3 Locked SC-QAM 3 5120 29.9 45.8
    4 Locked SC-QAM 4 5120 36.3 46.3