Forum Discussion

Bill232's avatar
New Contributor II
6 years ago

Gigablast only going 500-600 Mbps

Hello all,

I recently upgraded to Gigablast service and it's only going 500-600 Mbps.  I'm using a Netgear CM1000 modem and an ASUS RT-N66U on a wired connection.  Is there a COX rep that can check my connection and push any firmware updates for my CM1000 that you have?

Also does anyone have any suggestions on anything else I can try?  My upload speed does reach the max advertised about 35Mbps.  Any help would be greatly appreciated.  Thanks,

1 Reply

  • @Bill232 We can certainly look into this speed issue and check on the modem firmware for you. Please send us an email with your full name and address to so we can help. Thanks.