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hbt76's avatar
hbt76
New Contributor
5 years ago

Gigablast instability and the suggested solution

I upgraded to gigablast recently and have constant instability issues ever since.  It will work great and then randomly I will lose all internet, then a few minutes later it will work again.  Once wa...
LatitiaS's avatar
LatitiaS
Moderator
5 years ago
Hello Hbt76,


I sincerely apologize for the issues you've been experiencing with our Gigablast service. You probably have little faith in us at this point. Might I have an opportunity to look into your issue. I'd like to review the notes and see what we can do to get you the service you expect. If I may, please send us an email to cox.help@cox.com.


Latitia

Cox Support Forums Moderator