Forum Discussion

tjkashin68's avatar
tjkashin68
New Contributor
6 years ago

Gigablast in Casa Grande only achieves 500Mbps down

I recently moved here and had Cox Gigablast installed and was excited for the Gigabit internet speeds.  Upon installation, I was only able to get 300Mbps, so I called and they came out to test.  The ...
  • Argosyangel's avatar
    Argosyangel
    New Contributor
    6 years ago

    Recording a log of everything and get a lawyer. 

    • KevinM2's avatar
      KevinM2
      Former Moderator
      6 years ago
      @Argosyangel, we're really sorry for having made you upset or frustrated, and we're here to help you in any way we can. If you'd like, we can go over any questions or concerns regarding your monthly rate and the amount owed. Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. In reference to the slow speeds, are you on WiFi when experiencing this issue? -Kevin M. Cox Support Forum Moderator