Gigablast Docsis 3.1 Channels not locked
I have chatted and called tech support and they said to contact Motorola, which I did, who said to talk to Cox....
I have a MB8600 and just switched to gigablast. I am able to get 500-650 on speedtests most of the time but looking at the connection status on the modem channels 21-32 are not locked and thte ODFM is -43 on the power. From what I have been reading others with the issues had filters somewhere on the line, but from the inside of my house, it's direct from the wall into the modem. I have been doing the tests directly plugged into the modem with a cat 6 and 2.5 gb ethernet card. Are these channels just not used, or am I missing something? Maybe 600 is the best I can get...
| Channel | Lock Status | Modulation | Channel ID | Freq. (MHz) | Pwr (dBmV) | SNR (dB) | Corrected | Uncorrected |
| 1 | Locked | QAM256 | 1 | 783.0 | 10.3 | 38.8 | 1512 | 0 |
| 2 | Locked | QAM256 | 2 | 789.0 | 10.4 | 39.0 | 1310 | 0 |
| 3 | Locked | QAM256 | 3 | 795.0 | 10.2 | 38.8 | 1470 | 0 |
| 4 | Locked | QAM256 | 4 | 801.0 | 10.1 | 38.9 | 1644 | 0 |
| 5 | Locked | QAM256 | 9 | 831.0 | 9.2 | 38.7 | 2389 | 0 |
| 6 | Locked | QAM256 | 10 | 837.0 | 9.2 | 38.5 | 2325 | 0 |
| 7 | Locked | QAM256 | 11 | 843.0 | 9.0 | 38.6 | 2356 | 0 |
| 8 | Locked | QAM256 | 12 | 849.0 | 8.7 | 38.5 | 3082 | 0 |
| 9 | Locked | QAM256 | 17 | 879.0 | 8.8 | 38.2 | 2643 | 0 |
| 10 | Locked | QAM256 | 18 | 885.0 | 8.8 | 38.3 | 2184 | 0 |
| 11 | Locked | QAM256 | 19 | 891.0 | 8.7 | 38.4 | 1523 | 0 |
| 12 | Locked | QAM256 | 20 | 897.0 | 8.8 | 38.4 | 1312 | 0 |
| 13 | Locked | QAM256 | 21 | 903.0 | 9.3 | 38.6 | 957 | 0 |
| 14 | Locked | QAM256 | 22 | 909.0 | 9.6 | 38.7 | 693 | 0 |
| 15 | Locked | QAM256 | 25 | 927.0 | 10.4 | 38.9 | 234 | 0 |
| 16 | Locked | QAM256 | 26 | 933.0 | 10.5 | 39.1 | 175 | 0 |
| 17 | Locked | QAM256 | 27 | 939.0 | 10.8 | 39.1 | 96 | 0 |
| 18 | Locked | QAM256 | 28 | 945.0 | 11.0 | 39.3 | 52 | 0 |
| 19 | Locked | QAM256 | 29 | 951.0 | 11.0 | 39.3 | 35 | 0 |
| 20 | Locked | QAM256 | 30 | 957.0 | 11.5 | 39.4 | 17 | 0 |
| 21 | Not Locked | Unknown | 33 | 357.0 | 0.0 | 0.0 | 0 | 0 |
| 22 | Not Locked | Unknown | 34 | 363.0 | 0.0 | 0.0 | 0 | 0 |
| 23 | Not Locked | Unknown | 35 | 369.0 | 0.0 | 0.0 | 0 | 0 |
| 24 | Not Locked | Unknown | 36 | 375.0 | 0.0 | 0.0 | 0 | 0 |
| 25 | Not Locked | Unknown | 37 | 381.0 | 0.0 | 0.0 | 0 | 0 |
| 26 | Not Locked | Unknown | 38 | 387.0 | 0.0 | 0.0 | 0 | 0 |
| 27 | Not Locked | Unknown | 41 | 405.0 | 0.0 | 0.0 | 0 | 0 |
| 28 | Not Locked | Unknown | 42 | 411.0 | 0.0 | 0.0 | 0 | 0 |
| 29 | Not Locked | Unknown | 43 | 417.0 | 0.0 | 0.0 | 0 | 0 |
| 30 | Not Locked | Unknown | 44 | 423.0 | 0.0 | 0.0 | 0 | 0 |
| 31 | Not Locked | Unknown | 45 | 429.0 | 0.0 | 0.0 | 0 | 0 |
| 32 | Not Locked | Unknown | 46 | 435.0 | 0.0 | 0.0 | 0 | 0 |
| 33 | Locked | OFDM PLC | 159 | 300.0 | -43.3 | 0.0 | 0 | 0 |
