Frequently dropping internet - SYNC Timing Synchronization failure, RCS Partial Service, No Ranging Response received | Internet Problems

I have had 3 days this entire billing cycle of internet service that's even close to what I pay for. So if you broke down the amount I pay by the days in this billing cycle then multiply that by 3 days of service my bill should be $ 8 . how about all of the customers in this area just pay tor the days we receive the service we requested.? 

Would COX get on the ball to provide service to the customers or would they say "  'Eh, you agreed to our service that says "upto" so your screwed and we here at COX couldn't care less... Just pay us what we think you should pay and we might sometimes give you services like we promised in the beginning.