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Free_modem_upgr's avatar
Free_modem_upgr
New Contributor
7 years ago

"Free" modem upgrade

Received a letter today offering a "free modem upgrade" but when I go to the Cox site I see nothing "free". Am I mistaken or is this just another Cox scam to pick my pocket???

  • Karen_R's avatar
    Karen_R
    Former Moderator
    Hello,

    Thank you for contacting Cox Social Media. We can take a look at the modem upgrade for you. Please send an email with this forum link, your full name, address, and a screenshot of the letter cox.help@cox.com. We will reply back once we receive the email. Thanks