Arcenwaux00
2 years agoNew Contributor
For
For the past two night, internet outage. This is affecting working from home, school work, my cameras, and security system. I hate to leave cox, but it is looking like I will have too. One day und...
I am equally frustrated. I have been a fox customer for 20+ years and these daily service interruptions are beyond frustrating. Cox expects us to continue paying full Price for less service. I have never considered using a different provider but Verizon is looking good right now. It would be sad to no longer be a Cox customer after 20+ years but the cards have been dealt and they forced this hand.
Cox, if you are reading this , please do something to appease your most loyal customers. Do not treat us like this. Make things right.
Hello Azolivas. I'm sorry to hear that you have been experiencing outages. I understand how they can be frustrating. Please contact us through cox.help@cox.com so that we can further assist you.
Cox Forum Moderator
Why so I can get a generic response?