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angel2dna's avatar
angel2dna
New Contributor
4 years ago

Fix your payment page

Can you fix your payment page?  I click submit and I get a notice showing the payment processed, but it is actually asking me to check a stupid box and I often miss this and there fore it doesn't actually get submitted.  This extra step is ridiculous and often makes me late and then accumulate late fees because I miss this stupid last step and think it is paid.  A redesign of this process would be great!  Or is this on purpose so people think they've paid and now you can charge us a late fee.  Wouldn't put this pas  cox to be intentional just to get extra $$$$ out of their customers that wish with all their heart they had an option other than COX.