FCC rule re: Cable modem w/ Phone
Just purchased a Netgear CM500V modem to replace the 5 yr old Cisco modem we had.
During call to activate the modem, I was told that I couldn’t hook up the telephone because it did not come from Cox. Asking further questions, I was told that “the long and short of it” is that there is some FCC rule that says phone service must come from/through provider equipment.
What is the rule number? What identifying number or document title would I find this rule in? Searching the FCC website resulted in zip/zilch/nada.