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FCC rule re: Cable modem w/ Phone
Just purchased a Netgear CM500V modem to replace the 5 yr old Cisco modem we had.
During call to activate the modem, I was told that I couldn’t hook up the telephone because it did not come from Co...
Forum Discussion
why did you buy a modem when cox provides them free when you have cox phone service?
I was attempting to replace like for like; coax cable in, Ethernet out to router, phone jack for the phones.
I think a better question may be why the tech that we were discussing our internet connectivity issues with didn’t tell us about this “restriction” AFTER he said we should replace the modem (due to age/possible component failure).
The internet modems were definitely not free.
didn’t tell us about this “restriction”
Because you were "discussing our Internet connectivity issues" and not telephone issues. Did you tell the tech your modem also provides telephone service?
This via text, but he asked for account info. I’m “assuming” He had the information in front of him.
