Forum Discussion
Gtsmiles
New Contributor II
ExtraChrispy
12 months agoContributor III
2600:8800:: is usually allocated to customer equipment on the Cox network. Given that your loss starts at the 1st hop that suggests a problem closer to home so I'd recommend the general troubleshooting steps of trying to bypass your router if it's not a gateway as well as testing other devices connected directly to the modem.