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Lulu3270's avatar
Lulu3270
New Contributor
7 months ago

Ethernet ports on PW7 Gateway

Per this guide for the Cox PW7 gateway, there should be 4 gigabit ports on the back.  However, the 4th port, marked with an orange dash, is only transmitting as a 100mb (fast ethernet) port.  I t...
  • Lulu3270's avatar
    Lulu3270
    7 months ago

    Cox Help was NO help at all on this issue.  They insisted that the problem was with my equipment, which was not true.  They are not true technical support.  I was able to fix this issue with help from Xfinity, which also uses this gateway.  As I suspected, it was a setting on the gateway.  I reported the fix to Cox Help and received no reply, no thanks, no acknowledgement.