Enhanced email obtained through Mozilla Firefox browser in Windows 10
I have been forced to use the Classic webmail program rather than the Enhanced webmail program for several years now, apparently as the result of Microsoft Edge and Google Chrome not supporting the Flashplayer plugin, apparently required to access the Enhanced webmail program. Several discussions with Cox Support were nonproductive. When working through the fix screen in Cox email, I was routinely directed to download Flashplayer, and subsequently when connected to the Adobe Flashplayer site, I received the message that Flashplayer was bundled in Windows 10 and that I did not need to download Flashplayer to my computer. I was prevented from downloading Flashplayer, in fact. Flashplayer was not listed on my Windows 10 app list until I installed the Firefox browser which allowed me to download Flashplayer, which now appears on my Windows app screen. I am now able to access Cox Enhanced webmail through Firefox which requests permission to use Flashplayer each time I attempt to open Enhanced webmail. Really not a problem but could be fixed. I also uninstalled Google Chrome before this, simply to verify that it was not interfering with Edge function. I am not certain that this was of any value. Unfortunately, I still can not access Cox Enhanced webmail through Edge. So, if you like Cox Enhanced webmail, try downloading Mozilla Firefox and download Flashplayer from that browser. Appears to have worked for me.