Forum Discussion
bearone2
Contributor III
blocked or in website spam folder?
every time i come to the forum i also check webmail & generally find 3-12 items in spam folder & not all are from questionable senders.
John2222
5 years agoContributor II
blocked. The other person sending the original email gets 554 ... bounce back / reject email.
I have emailed details to unblock.request@cox.net and to support@coxmail.net but have not received a reply from either one. Any idea how long it takes for them to respond?
- KevinM25 years agoFormer ModeratorHi John2222, due to the high volume of emails received, a personal response is not provided to each report. Please do not interpret a lack of response as a lack of action. Our strict compliance with our privacy policies and applicable legal requirements prevent us from revealing any personally identifiable information about a customer without proper legal documentation.
Similarly, we cannot disclose any specific action taken against a customer as a result of an abuse complaint.
Lastly, Cox Abuse can only take action against the abuse that originates from its own network. -Kevin M. Cox Support Forum Moderator
Related Content
- 5 years ago
- 3 years ago
- 6 years ago
- 7 months ago
- 7 years ago