Marissa_D
2 years agoNew Contributor
Emails missing
I cleaned out thousands of emails, down to 1422 (less than 90 days), webmail still says 100% quota. Missing 3 days of emails. Chat with CS got me nowhere. How do I get these emails??
When I see posts like this my first question is usually, are you an Apple device user? Very often, Apple Mail will create it's own deleted items folder which is not the same as the one recognized by the Cox mail server. When this happens, the Cox mail server assumes this is just another personal folder for storing items you wish to keep. Simple solution would be to empty your deleted items folder after deleting emails.