Marissa_D
2 years agoNew Contributor
Emails missing
I cleaned out thousands of emails, down to 1422 (less than 90 days), webmail still says 100% quota. Missing 3 days of emails. Chat with CS got me nowhere. How do I get these emails??
First thing I would do is forward all your email to a different provider while you work this out. That way you don't lose any additional emails. Next, If emails aren't deleting properly, you might need a ticket open for your account. Email Cox at cox.help@cox.com with your account info and the link to this thread. Let us know how it goes.