Email won't load
I get this message when trying to get into email ( yes i reset the modum- and I can get to everything on the internet except my mail
This site can’t be reached
The connection was reset.
This has been an issue in the past. Below is what Cox support recommends:
We have identified an issue affecting customers using webmail.west.cox.net or idm.west.cox.net to access their Cox Webmail. As a workaround, clear your browser cache and browsing history, and then set up a new bookmark for webmail.cox.net. This will prevent the problem from reoccurring in the future.
This issue may also be affecting the shortcuts on myconnection.cox.com. The Cox.com team is working on a permanent solution.
The main issue here is that you need to login to your email using the address webmail.cox.net. If you currently have a shortcut to Cox email you need to edit the shortcut to show webmail.cox.net