Forum Discussion

Travel's avatar
Travel
New Contributor II
3 years ago

Email....repeating over and over "Sign in again"

My cox email account keeps popping up and asking me to sign in again and again. I can see my mail and sometimes open up a few emails, but then it starts doing it again and again. I have called Cox nu...
Travel's avatar
Travel
New Contributor II
3 years ago

I am in my email and then the pop up comes up, it rolls over to a blank white screen and then

my email comes back. Sometimes it continues to happen and it will not stop. If I am writing and email and it happens, I lose the entire email. Hope that helps.  

Travel's avatar
Travel
New Contributor II
3 years ago

I also just ran a "deep scan" and it was ok..... is this crazy or what???

  • Travel's avatar
    Travel
    New Contributor II
    3 years ago
    This message was sent with High importance.
    This message is from a trusted sender. This message was sent with High importance.
    MO
    Microsoft Outlook
    To:
    • You
    Fri 4/21/2023 6:57 AM
    It looks like we don't have permission to get email for natp14@cox.net.
    COULD THIS HAVE ANYTHING TO DO WITH IT???
    They have been sending me this message for quite some time, but
    I have never looked in Outlook?
    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      This looks like phishing.  What email account did you configure for Outlook?

      If you have an ad-blocker on your browsers, the "blank white screen" is/was indicative to a pop-up ad on Cox webmail after sending an email.  However, the white screen had an ""X" on the upper-right to close.  I use "was" and "had" because my Cox webmail account no longer pops up this blank screen.

      Does it for anyone else?