Forum Discussion

Travel's avatar
Travel
New Contributor II
3 years ago

Email....repeating over and over "Sign in again"

My cox email account keeps popping up and asking me to sign in again and again. I can see my mail and sometimes open up a few emails, but then it starts doing it again and again. I have called Cox nu...
Bruce's avatar
Bruce
Honored Contributor III
3 years ago

I'm trying to envision what the Cox webmail page is doing.  You're in webmail and a pop-up appears on screen to re-log-in...or the page redirects you to the log-in page?

I don't believe the page is scripted for a pop-up.  Maybe.  Scan your PC for maliciousness lately?

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor II
3 years ago

The fact that it happens on multiple PC negates a PC/malware issue IMO. It doesn't seem to happen on the phone so it makes me think it's a network issue of some kind. Does OP(Travel) have a hardware VPN or something from work hooked up? Does it happen on Cox.com and other HTTPS sites?

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    3 years ago

    Could be an infected router...

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor II
      3 years ago

      I wouldn't go that far. Router firmware infection is pretty rare. I am thinking something to do with Cox security if OP has a Panoramic gateway.