Forum Discussion
I am going to guess you are using some kind of program for email and it is asking you to sign in. Are you using the same user/password that works with Cox.com/net? What email program(client) are you using?
I am using www.cox.com then this comes up and I sign in
Cox email login (cox.net)
mycox.email.net
Sometimes it might be ok for a few minutes but other times it keeps rolling over and
over again.
- WiderMouthOpen3 years agoEsteemed Contributor II
I am going to ask you some questions to try to isolate the problem.
- Does it happen if you login with a different device, like you phone or a different computer?
- What do you have for Antivirus? Do you have a plugin installed for it at the top right corner of the browser?
- Have you tried deleting your temp files and cookies?
- Have you tried a different browser like chrome? Or if using chrome, try Edge.
It also happens on my laptop but not on my iphone. I have AVG and they have
already gone through my computer and said its Cox. Yes, I have deleted files
and cookies. I have tried Google Chrome & Firefox. I have called HP and they said
its not their problem either along with Cox. Plug in? That I don't know but I
will check. Thanks again!
- WiderMouthOpen3 years agoEsteemed Contributor II
Do you have AVG on both your computers? If so, try booting into safe mode with networking by using the instructions below. See here for more info. That should temporarily remove AVG and all side programs. See if it happens then.
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At the first screen on restart, before the HP or Windows logo appears, press the f8 key repeatedly.
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When prompted, select the Safe Mode with Networking option.
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