Long_Timer
7 years agoNew Contributor
Email Access
Why do I have to login then go to Internet Tools now to access my email? I used to be able to do that at login. It is on any computer I have.
Thank you
Sure I can do that. It had always been I could log in on the Cox main page and then click on the mail envelope icon and access my mail. Why not now?
Long Timer,
I was able to sign in and access my inbox by clicking on the mail envelope. What do you see on the page upon log-in? Have you tried clearing your cache/cookies to see if that helps?
Renee
Cox Support Forums Moderator
I see the mail envelope but when I click it, it goes back to the login. I clear cookies and cache every time I log out.