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benbullard79's avatar
benbullard79
New Contributor III
5 years ago

E-Mail weird "server" errors and no e-mail

In Baton Rouge today I noticed in both Thunderbird and on Cox website I can not access any Folders in my e-mail accounts. When I try to delete an existing e-mail in Thunderbird I see a brief error something regarding "see server logs". I don't have any e-mail server or server log. The error appears to be intended for someone at Cox Communications.

https://imgur.com/a/g5rYS3S

  • benbullard79's avatar
    benbullard79
    5 years ago

    The error has cleared up. I have no idea what happened or how it got resolved. 

    Thanks LisaH for your reply and your time.

  • LisaH's avatar
    LisaH
    Moderator
    5 years ago
    Hi Benbullard79. Are you still having this issue? If so, what is the error message you get when you log into Cox Webmail? - Lisa, Cox Support Forums Moderator
    • benbullard79's avatar
      benbullard79
      New Contributor III
      5 years ago

      The error has cleared up. I have no idea what happened or how it got resolved. 

      Thanks LisaH for your reply and your time.

    • benbullard79's avatar
      benbullard79
      New Contributor III
      5 years ago

      FWIW while the error was ongoing when I logged in to my web mail the only error was something like "Inbox not available". The error in the screen shot came from Thunderbird.